What is detailing?
Detailing is the process of cleaning a vehicle to its fullest extent. We at ERA Services strive to provide the utmost quality and service to our clients. We want our family of clients to see the pride in the work that we do and the level of workmanship that goes into each and every detail.
What payment methods do you accept?
We accept major credit cards, Zelle, check, bank transfers and cash, as payment methods for our products and services.
Can you explain what your sizing means?
A sedan to us means a coupe or a four doored vehicle similar sizing to a Toyota Corolla. Mid (mid sized) is an SUV with two rows or a compact truck with a single cabin. Large (large sized) is an SUV with three rows, a compact truck with two rows or a half cab full sized truck. Oversized are vans, full sized trucks and any other large vehicle that doesn't fall into the previous categories. If there are any questions regarding the size of your vehicle, feel free to text or email us.
What if it rains after my vehicle is clean?
We have a 24 hour clean guarantee. During a 24 hour time span, if it rains on your vehicle and it’s visibly soiled, we’ll come back out and clean it for free.*
*Forecast must verify that it has rained in your area and a picture must be submitted showing a soiled vehicle.
What if I’m not home during my appointment and want my car cleaned?
As long as we have a way to access the key, water and electricity at your location we will be more than happy to take care of your vehicle if you're not there for your appointment. We will send you a text when the service is complete and the agreed upon location of the key.
How will you clean my car if I live in an apartment or condo?
If your building allows for vehicles to be cleaned on its premises and you have access to water and electricity where your car is located, we will go out and clean your vehicle.
What are the areas you are servicing?
Staying close to our roots is important to us. For the time being ERA Services operates in the Barrington and Naperville areas as well as those surrounding areas. If you are unsure if we are working in your area, ask us a question in our Contact Us section.